Frequently Asked Questions (FAQ)

1. What types of seeds do Emilias Furniture offer?
   We provide a wide selection of high-quality seeds, including vegetables, herbs, flowers, and rare plant varieties—sourced from trusted growers to ensure freshness and quality.
2. How quickly will my order be processed?
   Orders are typically processed within 1 to 2 business days after payment confirmation, excluding weekends and holidays.
3. What shipping options are available?
   We ship within the United States only. Orders over $50 qualify for free shipping, while orders under $50 incur a flat $9.99 shipping fee. Delivery usually takes 4 to 7 business days.
4. Can I track my order?
   Yes! Once your order ships, you will receive a tracking number via email so you can monitor its progress.
5. What is your refund and return policy?
   Refunds are available within 15 days of delivery for unopened, unused seeds in original condition. Return shipping costs depend on the reason for the return. For detailed info, please refer to our refund policy or contact customer support.
6. How do I request an exchange?
   If you receive damaged or incorrect seeds, please contact us within 48 hours of delivery with your order number, photos, and issue details. Approved exchanges require you to return the seeds with proper packaging.
7. What if my order arrives damaged or incorrect?
   Contact us within 48 hours of delivery with photos and order details. We will review your case and provide a replacement or suitable resolution.
8. How can I contact customer support?
   You can reach us Monday to Friday, 8:00 AM to 6:00 PM Pacific Time at:
   Phone: +1 (765) 413-1721
   Email: info@emiliasfurniture.shop
9. Do you share my personal information?
   No, we do not sell or trade your personal data. We only share it with trusted partners needed to fulfill your order securely.
10. Can I unsubscribe from promotional emails?
    Yes, you can unsubscribe at any time by following the link in our emails or contacting support.

If you have further questions, feel free to contact us—we’re here to help your garden flourish!